Company · Security

Your data, handled the way we would want ours handled.

Hosting in the European Union, named subprocessors, encryption, retention periods: it is all written here, and we claim nothing we do not have.

GDPR · CompliantISO/IEC 27001 · Certification in progress (not yet certified)Hosting · European Union
GDPR · Compliant

Rights of access, rectification, erasure, restriction, objection and portability; response within 30 days; complaints can be filed with the CNIL (French data protection authority).

ISO/IEC 27001 · Certification in progress (not yet certified)

Certification process underway. ZivRank is not yet ISO 27001 certified.

Hosting and subprocessors

Every subprocessor is named, with the entity that processes the data, its country and the contractual framework.

ServiceUseEntity and countryFramework
CloudflareHosting, delivery, cookieless audience measurementCloudflare Germany GmbH · Germany (EU)GDPR-compliant DPA
HetznerSelf-hosted orchestration serverHetzner Online GmbH · Germany (EU)GDPR-compliant DPA
AirtableCRM databaseFormagrid Inc. · United StatesSigned DPA, transfer covered by Standard Contractual Clauses (SCCs)
BrevoTransactional emailSendinblue SAS · France (EU)GDPR-compliant DPA
Google WorkspaceBusiness emailGoogle Ireland Ltd · Ireland (EU)GDPR-compliant DPA
AnthropicAI processing (Claude API)Anthropic Ireland Ltd · Ireland (EU)GDPR-compliant DPA
Security measures
  • All data travels over HTTPS.
  • Databases are encrypted at rest.
  • Access is restricted and authenticated, limited to authorized staff.
  • No tracking cookies: audience measurement works without cookies.
Retention periods
Prospects who are not clients3 years from last contact
ClientsContract term + 5 years (accounting obligation)
Audience logs13 months maximum (CNIL recommendation)

Frequently asked questions

Is ZivRank GDPR compliant?

Yes. Data is processed in accordance with the GDPR, with subprocessors bound by a data processing agreement (DPA). You can exercise your rights at any time by contacting dpo@zivrank.com.

Is ZivRank ISO 27001 certified?

Not yet. The ISO/IEC 27001 certification process is underway. We will state it here as soon as it is obtained.

Where is the data hosted?

The website is hosted by Cloudflare Germany GmbH, in the European Union, and our orchestration server by Hetzner in Germany. The CRM database is operated by Airtable in the United States: this is the only transfer outside the EU, covered by a signed DPA and Standard Contractual Clauses.

Security and data protection contact: dpo@zivrank.com. See also our privacy policy and legal notice.

A question from your security or procurement team?

Write to us: we answer your security and compliance questions.